Tata Communications Case Study
Posted by Dom K on Wednesday, January 25, 2017 - 21:45
Tata Communications Limited is a global telecom company of Indian business conglomerate Tata Group. Tata Communications offers award-winning solutions to give business a global competitive advantage, including voice, media, mobile, network services, unified communications and data centers.
For the Tata Communications IT automation team, located in Mumbai and Pune, India, it was important to have an address validation solution in place to ensure devices were shifted from one address to another, while still maintaining a clear repository.
The Loqate address validation solution would provide Tata Communications with standardization and parsing of addresses across India.
“After running through addresses in several regions of India, we saw that accuracy was up by 38%,” said a member of the IT automation team at Tata Communications.
A golden record is key for any master data management strategy, and for Tata Communications, Everything Location’s cloud offering helped immensely in creating perfectly parsed and accurate address data. Our support team, as well as our Director of Cloud, Dominic Kemball, have been very responsive to the Tata IT team, despite the significant time differences. The cloud offering has also helped Tata accurately locate and pinpoint customers across India - something that is tough to do given the various formats of addresses in India. In two years of working with us, Tata Communications has seen address accuracy go up 38% - a number our team is incredibly proud of