Mannatech Case Study
Posted by Dom K on Wednesday, January 25, 2017 - 21:44
Mannatech provides high-quality nutrition supplements to customers in 25 countries globally. It is known for its use of science and technology to create some of the best real-food supplements on the market. Additionally, Mannatech is joined by resellers who are able to speak for the supplements, but have also earned the freedom of an additional income source from a company with annual revenue of $200M. In 23 years, Mannatech has earned over 100 global patents for its technology and has added numerous products to meet the ever-changing demands.
The main concern for Mannatech was to ensure that all products ordered via their online portal were delivered to the right customers in a timely manner. When those items weren’t received, Mannatech ended up spending additional resources to fix the level of accuracy on addresses and re-sending its shipments - diminishing its ability to gain a said amount of profit.
Loqate’s state-of-the-art address validation solutions provided Mannatech with the high-level of accuracy needed to ensure all orders were delivered to its recipients. The U.S., Canada and U.K. addresses were known to be top-notch - both on street- and city-level.
“The product pays for itself,” said Rahul Arora of Mannatech. Arora’s team of close to 40 has been able to use the accurate data to save on re-shipping costs, and increase its deliverability on a global scale. “When any issues have come up, we’re had Paul Flew (our CTO) directly reach out and work with us to resolve any impediments.” Mannatech has worked with Flew in the past, which is what brought them to Loqate years ago. Mannatech has also noticed significant price savings from using the Loqate solutions, describing our solution “smooth and easy to use.”
As a global nutrition supplement supplier, Mannatech counts on its resellers for its annual revenue of $200M across 22 countries worldwide. Naturally, orders placed online are just as important. As one of our oldest customers, Mannatech has used our wide-reaching address validation solutions to avoid shipping fees and ensure customer satisfaction with time deliveries. Mannatech finds that our technology “pays for itself.” Our solution has helped growth for Mannatech, as its provided “significant cost savings” across the board, especially when compared to our competitors. Looking forward, the health industry will grow immensely, and Mannatech has been happy to use our product to help facilitate on-time deliveries.